EPA Universal Certified HVAC selling technician with 15+ years of residential experience, 3,000+ service calls, consultative sales expertise, and ServiceTitan experience.
Experienced in root-cause diagnostics, repairs, preventive maintenance, in-home evaluations, estimates, system replacements, homeowner education, and trust-based selling. Comfortable servicing and recommending solutions for all major residential HVAC equipment brands.
Experience
Kingo Services Heating and Cooling
Owner | HVAC Sales and Service Technician
September 2017–Present · Greater Houston Area
Ran 3,000+ residential HVAC service calls independently across all major brands.
Performed in-home evaluations and explained repair, upgrade, indoor-air-quality, and full-system replacement options.
Maintained a $350–$450 average service ticket and achieved close rates of up to 90% on qualified opportunities.
Maintained approximately 98% customer satisfaction and a 4.8-star Google rating across 44 reviews.
Prepared estimates and used ServiceTitan, ServiceM8, QuickBooks, and CRM platforms to manage service calls and customer communication.
Royal Air
HVAC Service and Sales Technician
2014–2016 · Greater Houston Area
Diagnosed and repaired residential heating and cooling problems.
Presented and sold repair, maintenance, upgrade, and replacement options to homeowners.